Tanjung Benoa Water Sports Booking: WhatsApp & Online Form

If you are ready for Tanjung Benoa water sports booking with Wira Water Sport, the official sales partner of Aditya Water Sport, this page gives you clear steps to reserve via WhatsApp or booking form, pay safely in IDR, and understand same-day rules, refunds, insurance, and the meeting point before you arrive at the Aditya Water Sport counter.

If you are still comparing rides or 2025 prices, please use the Tanjung Benoa Water Sports: 2025 Prices & Online Tickets page first, then return here once you are ready to book.

Verification note: The Wira Tour Bali reservations team and Aditya Water Sport at Tanjung Benoa last checked the booking rules, service hours, age limits, refund and reschedule policies, insurance scope, and payment options on this page on 11 December 2025 (WITA, UTC+8).

Because operating hours, payment channels, and refund rules can change at any time, please reconfirm via WhatsApp or at the Aditya Water Sport counter close to your play date.

“Lebih suka Bahasa Indonesia? Baca halaman pemesanan olahraga air Tanjung Benoa dan syarat & ketentuan voucher dalam Bahasa Indonesia.”

Quick answers for Tanjung Benoa water sports booking

• Time zone: All times use Bali time (WITA, UTC+8).
• Location: Aditya Water Sport, Tanjung Benoa (Pantai Tanjung Benoa), Nusa Dua area, South Bali.
• Main booking channel: WhatsApp chat with Wira Water Sport (Wira Tour Bali). An online booking form is available as a backup.
• Play window & last admission: Activities usually run 9 am to 4 pm; voucher redemption 9 am to 2 pm; last admission 2 pm.
• Same-day booking cut-off: The team usually accepts same-day requests until 12 pm, subject to sea, weather, and slot availability.
• Booking & voucher processing: Reservation and payment verification 7 am to 9 pm. The team typically sends vouchers about 5 minutes after they verify your payment within these hours.
• Payment methods: Bank transfer (BCA, Mandiri), Virtual Account (VA), QRIS, GoPay, Visa, Mastercard, PayPal, Wise, Revolut, and limited cash by prior agreement. All transactions are in IDR.
• Refund basics: A full refund is usually available until H-1 (one day before the activity) at 8 pm, minus admin or payment gateway fees. Same-day cancellations and no-shows are generally non-refundable.

Book Tanjung Benoa water sports on WhatsApp

Most guests book via WhatsApp because it is the fastest way to get confirmation and vouchers.

To book via WhatsApp:

• Tap the WhatsApp button on this page.
• Send your activity choices, date, and number of participants.
• Receive confirmation and your voucher after payment is verified.

Service hours for customer service and voucher processing are 7 am to 9 pm. Typical reply time is within 12 hours during these service hours.

We support same-day bookings as long as slots are available and conditions allow.

If your date is not fixed yet, you can chat first to ask questions, check availability, and then pay once your plans are confirmed.

Need help with your Tanjung Benoa water sports booking? Chat with the Wira Water Sport team on WhatsApp to confirm your date and payment.

How to complete your Tanjung Benoa water sports booking

Step 1 – Send your details

Share the details below via WhatsApp or the booking form:

• Full name
• WhatsApp number with country code
• Date of activity and preferred time
• Number of adults (13 years and above) and children
• Hotel or villa name and area (for reference or shuttle, if applicable)
• List of single activities or package code you want to book

Step 2 – Receive confirmation

The reservations team confirms:

• Activity availability
• Total price in IDR
• Payment deadline, usually 60 minutes

Step 3 – Pay and get your voucher

• Pay using one of the official methods listed in the Payment and voucher section.
• Send proof of payment via WhatsApp or email.
• After verification, the team sends your voucher with the reservation number to your WhatsApp or to your email if you request it.

Step 4 – Redeem your voucher on the day

• Go to the Aditya Water Sport counter in Tanjung Benoa, Bali.
• Show your voucher on your phone and one original ID.
• Follow the safety briefing and enjoy your activities.

If you need the full 2025 price list before booking, see the Tanjung Benoa Water Sports: 2025 Prices & Online Tickets page.

Same-day booking rules for Tanjung Benoa water sports

For smoother coordination, especially in busy periods:

• Ideal booking window: H-1 or H-2.
• Peak periods such as July–August, Eid holidays, and year-end: aim for H-3.

Same-day booking rules:

• We usually accept same-day requests until 12 pm, subject to sea, weather, and slot availability around Tanjung Benoa Bay.
• After 12 pm, the team typically schedules new requests for H+1 (the next day).
• If your preferred slot is full, the team will offer nearby times or the nearest available reschedule.

Whenever possible, book an H-1 or H-2 so you have a better choice of time and smoother coordination.

Service hours and voucher sending time

All times use Bali time (WITA, UTC+8).

• Reservation and payment verification hours: 7 am to 9 pm.
• The Wira Tour Bali reservations team verifies payments and bookings during these hours.
• We typically send vouchers about 5 minutes after they verify your payment within service hours.
• If you pay outside of 7 am to 9 pm, the team processes your payment on the next day.

If you need fast confirmation close to your play time, chat via WhatsApp and mention your preferred date and time.

The team prioritises bookings that are closer to the activity date and time, where possible, subject to real-time availability.

Meeting point and check-in

Meeting point

• Aditya Water Sport counter, Tanjung Benoa (Pantai Tanjung Benoa), South Bali
• Plus Code: 66QF+Q5 Benoa, Badung Regency, Bali
• You can open Aditya Water Sport on Google Maps to plan your route.

Check-in steps

• Arrive before your requested time window.
• Show your voucher on your phone and one original ID.
• Follow the directions from the on-site team.

You can access the location in Google Maps via the link or button on this page.

Operating hours, last admission, and voucher redemption

• General operating hours for Tanjung Benoa water sports at Aditya Water Sport: 9 am to 4 pm.
• On-site voucher redemption window: 9 am to 2 pm.
• Last admission: 2 pm. Slots confirmed before 2 pm usually run until around 4 pm, depending on sea and crowd levels.
• Operations may close earlier based on real-time sea, wind, and crowd conditions in Tanjung Benoa.

Arrive at least 15 minutes before your requested time window for smoother check-in and preparation.

Exact handling on the day follows on-site decisions by the operator.

Getting to Tanjung Benoa and busy times

Approximate drive times to help you plan arrival before your booked slot at Tanjung Benoa:

• From Nusa Dua: about 5 to 15 minutes
• From Kuta, Jimbaran, or Legian: about 30 to 35 minutes

Travel times can be longer during peak hours, weekends, and holidays, and queues at the counter are usually heavier. Leaving earlier gives you more buffer for check-in and changing.

Common transport options to the Tanjung Benoa, Nusa Dua area:

• Scooter rental
• Private driver or charter
• Ride-hailing, such as Gojek or Grab

If you also want to understand the beach area itself, see our Tanjung Benoa Beach guide for first-time visitors.

On-site staff and support

For bookings made via Wira Water Sport (part of Wira Tour Bali):

• On-site support: Putu Yuda
• On-site hours at Aditya Water Sport Tanjung Benoa: 9 am to 4 pm

Putu Yuda assists with:

• Verifying vouchers for Wira Water Sport guests
• Coordinating with Aditya Water Sport
• Helping with common issues at the counter, such as timing, queues, and basic questions

Payment and voucher rules

Who handles your booking and payment

• Wira Water Sport is the dedicated water sports unit under Wira Tour Bali.
• Aditya Water Sport handles field operations at Tanjung Benoa, Bali, as the operator.
• Payments and voucher issuance are managed centrally by Wira Tour Bali.

All costs are shown before you pay. Only use official channels for payment.

Accepted payment methods

You can pay using:

• Bank transfer: BCA, Mandiri
• Virtual Account (VA)
• QRIS
• E-wallet: GoPay
• Debit or credit cards: Visa, Mastercard
• International options: PayPal, Wise, Revolut
• Cash, only in specific situations advised by the reservations team

All transactions are processed in Indonesian Rupiah (IDR).

Payment options can change based on the payment gateway or banks, so please reconfirm if you have a preferred method.

Fees and security (no PIN or OTP)

• Card and some gateway payments may include a 3 to 5 percent payment gateway fee that is not included in the ticket prices shown in your booking confirmation.
• Exchange rates and extra fees from your bank, card provider, or e-wallet can differ from Google’s mid-market rate.
• The final amount appears before you tap “Pay”.

For your security, the team will never ask for:

• Your card PIN
• Your banking OTP codes

Only pay via:

• Official bank accounts in the name of I Wayan Gde Suadnyana, or
• HTTPS payment links sent through official customer service channels such as WhatsApp, email, or a secure form

Official bank accounts (anti-fraud)

Always pay only to accounts under Wira Tour Bali in the name of I Wayan Gde Suadnyana:

• BCA: 7720168469
• Mandiri: 145-00-1042470-9

If you ever receive a request to pay to a different name or account:

• Do not pay.
• Contact the team immediately via official WhatsApp numbers.

For card, PayPal, Wise, and Revolut payments:

• Payment links are only sent from official, SSL-secured gateway providers.
• Links are always sent from verified customer service channels.

Payment policy

• Standard confirmation: 100 percent full payment before your voucher is issued.
• For totals above IDR 5,000,000, a 50 percent deposit may be allowed, with the balance paid before the activity day or at the location, depending on prior agreement.
• Payment deadline after confirmation is 60 minutes. If payment is not received and verified within 60 minutes, your slot is automatically released so other guests can book.

QRIS for international wallets

For many international guests, QRIS can be used with:

• NETS from Singapore
• DuitNow from Malaysia
• PromptPay from Thailand

Availability depends on the payment gateway and your wallet provider, so please confirm with customer service before paying.

QRIS limit is up to IDR 10,000,000 per transaction. For higher amounts, please use bank transfer, BI-FAST, PayPal, or cards.

For more about QRIS, you can see the official QRIS information from Bank Indonesia.

Payment verification and voucher issuance

Payment verification is handled from 7 am to 9 pm.

Typical verification times:

• QRIS and Virtual Account (VA): generally instant during service hours
• BI-FAST interbank transfer: usually instant and recommended for same-day bookings
• Non-BI-FAST bank transfers: follow each bank’s processing time
• Cards, PayPal, Wise, and Revolut: usually instant after authentication

Final verification always follows the bank or gateway service level. Once your payment is verified and linked to your booking:

• Your voucher is usually sent within about 5 minutes between 7 am to 9 pm.
• Outside service hours, your voucher is processed on the next day.

Proof of payment (format and tips)

After payment, please send proof of payment via WhatsApp or email using this format: Name – Activity date – Activity or package – Number of participants – Booking code (if any)

Example: John Smith – 12 December – Parasailing plus Banana Boat – 3 pax – WB1234

For bank transfers, use a clear remark such as: WiraTour – John Smith – 12 December.

This format helps the team match your payment quickly and avoid delays in issuing your voucher.

Invoices and receipts

If you need documentation for personal or company use:

• The team can provide an invoice or receipt in the booker’s name or your company’s name.
• Request it via WhatsApp after your payment is verified.
• The document will be sent to your WhatsApp or email.

Facilities at the Aditya Water Sport counter

Facilities for guests usually include:

• Changing rooms and bathrooms
• Free towels for participants, subject to availability
• Free personal lockers for phones, wallets, and small items, with limited capacity and first-come, first-served use
• Parking area for cars and scooters near the counter, which can fill quickly on weekends and in high season
• A photo or video desk run by the on-site documentation team (photos and videos are purchased on-site and paid directly to the documentation operator)
• A simple café or kiosk for drinks and snacks, paid on site

These facility details are based on on-site checks and guest feedback. Facilities and their condition can change, so please reconfirm on arrival at Aditya Water Sport Tanjung Benoa.

Tip: Bring a small wet bag or plastic bag for wet clothes so other items in your bag stay dry.

Refund and reschedule policy

All deadlines follow Bali time (WITA). These rules reflect the Aditya Water Sport policy applied to Wira Tour Bali guests.

Standard rules

• Full refund is available until H-1 (one day before the activity).
• Cut-off time: 8 pm.
• Refunds are processed minus admin, transfer, or payment gateway fees.
• Same-day cancellations and no-shows are generally non-refundable.

These rules help the operator manage crew, boats, and time slots fairly for all guests.

Operator cancellations and bad weather

Safety and sea conditions at Tanjung Benoa are the top priority:

• In light rain, many activities may still run with adjustments.
• In unsafe wind or sea conditions, activities may be paused, rescheduled, or cancelled.

If Aditya Water Sport or the on-site team cancels your activity for safety or operational reasons, you will receive one of these options:

• Free reschedule to another available time or date, or
• Refund for the affected part of your booking, according to the operator’s policy.

If only part of your booking can run, refunds or reschedules are applied only to the affected activities.

How to request a refund or reschedule

To request a change:

• Contact the team via WhatsApp as soon as you know there is an issue.
• Provide your booking code and the booker’s full name.
• Explain your situation, including date, time, and reason.

The team will then confirm the options based on timing, on-site conditions, and operator policy on the day.

Insurance scope and safety requirements

Insurance provider and active period

• Participant insurance is provided by Aditya Water Sport at Tanjung Benoa, Bali.
• Coverage is active only when you are participating in a booked activity and follow the operator’s SOP and on-site instructions.

Please confirm any coverage limits and exact terms via WhatsApp or at the counter on the day of your visit, as insurers may adjust their policies over time.

Common exclusions (not covered)

In general, basic operator insurance does not cover:

• Mobile phones, cameras, and various other personal electronic devices.
• Incidents that occur outside designated activity areas or outside agreed procedures
• Incidents when guests ignore crew or instructor instructions, for example, removing a life jacket during the activity
• Situations involving alcohol, drugs, or other unsafe behaviour
• Many pre-existing medical conditions, such as heart disease, severe hypertension, certain ear issues, or recent major surgery, unless the insurer explicitly includes them

Because details can change, always reconfirm at booking or at the counter.

Safety basics on site

To help keep your session safe:

• Wearing a life jacket is mandatory for relevant activities.
• Listen carefully to the safety briefing before each activity.
• Follow all directions from instructors and the boat crew.
• Store valuables in lockers rather than carrying them into wet areas.
• Use waterproof cases and straps if you bring phones or cameras near the water.

Companions and non-participants

Not everyone in your group has to join the activities.

• Children who are too young for a ride may still be allowed to come as companions, especially on gentle boat-based activities like Turtle Island trips from Tanjung Benoa.
• Companions who do not join a ride are not covered by ride insurance.
• Parents and guardians are fully responsible for supervising children in beach areas, waiting areas, and around jetties and boat ramps.

For very young children, older guests, or guests with functional needs, please confirm age and plan via WhatsApp before booking.

Late arrival policy

To protect other guests and respect the 2 pm last admission at Aditya Water Sport Tanjung Benoa:

• Aim to arrive 15 minutes before your scheduled time window.
• If you are slightly late but still before 2 pm, the team will try to fit you in. Activity order or duration may be adjusted based on real-time conditions.
• If you arrive after 2 pm or well beyond your scheduled time, your booking becomes subject to on-site slot availability.
• The team will reschedule on the same day, where possible.
• If no alternative slot is available, your booking is generally treated as a no-show. It remains non-refundable according to the refund and reschedule policy.

If you see that you will be late, contact the team on WhatsApp as early as possible so that reschedule options can be assessed before the last admission cut-off.

Privacy and data use

Booking data is used only for:

• Handling reservations
• Verifying payments
• Issuing and validating vouchers

Please:

• Keep your transaction proof and voucher until your activities are completed.
• Avoid sharing voucher screenshots publicly to prevent misuse.

If you need details about privacy practices, you can contact customer service via WhatsApp or email.

Booking form (alternative to WhatsApp)

If you prefer a more structured booking via an email-style form, you can use the online booking form.

If you need help filling in the form, contact the team via WhatsApp.

Other contact options

If you prefer to contact the team via other channels:

• WhatsApp customer service (Wira Tour Bali / Wira Water Sport): +62 812 3615 8243 and +62 822 4714 8222
• Phone (Indonesia, Bali): +62 813 3956 3400 and +62 366 5581096
• Email for booking: [email protected]

Pickup and packages

For water sports packages and shuttle options, please see the dedicated Tanjung Benoa watersports packages pages.

Some packages may include a free shuttle from Tanjung Benoa, Nusa Dua, Jimbaran, Kuta, and Legian, usually with a minimum of two people.

Coverage and schedules follow the latest information on the packages page and can change based on partner transport availability.

Single ride tickets booked from the 2025 price list do not include the shuttle so that you will come independently to the Aditya Water Sport counter in Tanjung Benoa.

For a quick overview of activities by traveller type, such as family, couple, non-swimmer, or thrill seeker, please use the activity chooser page.