Before you decide to place an order and buy a Gili Getaway fast boat ticket, we recommend you to read the terms & conditions of the Gili Getaway fast boat. If you have booked and paid for the Gili Getaway fast boat ticket, through Wira Water Sport / Wira Tour Bali, then the ticket buyer and passenger have agreed to the following Gili Getaway term conditions.
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Gili Getaway is a fast boat company in Bali that transfer passengers from one location to another area. Wira Tour Bali is a Bali tour & travel agent. Specifically, on this page, Wira Tour Bali provides ticket sales services for Gili Getaway fast boats.
Traveling across the ocean by a fast boat, not recommended for the following passengers:
- Pregnant women, not recommended to ride speed boats, and fast boat companies strictly implement this policy.
- It is not recommended to ride a fast boat for passengers who have heart problems. Also, passengers with back problems, or have other physical obstacles. Fast boat companies strictly implement this policy.
- Infants under the age of three, not recommended to take trips using a fast boat. However, if the child’s parents insist, parents must complete and fill out a Disclamer letter before the speed boat trip begins. The Disclaimer letter relinquishes responsibility for the Gili Getaway and all officials and employees, including relinquishing responsibility to the agent (Wira Water Sport / Wira Tour Bali, all officials, and employees) from negligence and further legal action by any party.
General Gili Getaway Term Conditions
Every fast boat passenger is required to obey the Gili Getaway fast boat staff’s instructions regarding all matters relating to the service. Every fast boat passenger must abide by the notifications and regulations displayed on the fast boat.
Fast boat Gili Getaway and Wira Tour Bali, have the right to refuse orders and refuse to carry passengers or any goods without giving a reason.
The terms and conditions subject to Indonesia law. The terms and conditions can only vary based on a written agreement between the company and the passenger.
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Gili Getaway Term Conditions – Cancellations & Delays:
Fast boat Gili Getaway and Wira Tour Bali have the right to change services in any form without any obligation to passengers.
Fast boat Gili Getaway and Wira Tour Bali are not responsible for loss, damage, or injury that may arise if there is a cancellation or delay in fast boat service.
Gili Getaway and Wira Tour Bali are not responsible in any way for the cost of accommodation or any alternative travel facilities that may arise through the cancellation or delay of the fast boat. Any additional expenses incurred due to cancellation or postponement of the fast boat will be the responsibility of the passenger.
Payment Refunds By Company:
If Gili Getaway cancels the fast boat trip, Wira Tour Bali will refund the amount of payment for the Gili Getaway fast boat ticket that the passenger has paid to the Wira Tour Bali.
Cancellation by Passenger:
In the case of fast boat ticket reservations canceled by passengers. Gili Getaway & Wira Tour Bali has the right to charge the cancellation fees for Gili Getaway fast boat ticket bookings as follows:
- Cancellation of fast boat tickets booking more than seven days before the travel date. Then the fast boat ticket payment returned in full.
- The cancellation of fast boat tickets booking less than seven days but more than two days from the date of travel. Then the fast boat ticket payment returned by 50% of the total amount.
- Fast boat ticket cancellations less than 24 hours before the travel date, then there is no refund of payment, or the customer is subject to a 100% cancellation fee.
Travel Dates Modifications by Passenger:
Passengers can make changes to the fast boat trip date if Gili Getaway has available seats on the requested trip date. With passenger provisions of giving travel dates changes notice within a period of more than 48 hours before the travel date.
Travel dates changes within 48 hours from the previous reserve departure date, passengers charged an additional IDR 100,000 / person.
Gili Getaway Term Conditions In Term Of Weather
Sea conditions and weather at certain times of the year can change very severely, and the authorities can cancel all fast ships’ trip. Gili Getaway will fully refund payments for fast boat tickets that affected by this situation. Gili Getaway will not offer alternative forms of transportation as a substitute. Also, Gili Getaway, during the low season months, can change schedules due to weather, shelter, and demand.
Baggage Terms & Conditions:
Every one passenger has the right to carry a maximum of 1 piece of luggage to the fast boat, with the baggage weight that does not exceed 25 kg. If the baggage weight exceeds the provisions, the excess baggage weight gets charged.
If the amount of baggage exceeds one baggage per 1 passenger, extra baggage surcharges will apply, if there is still room for excess baggage storage in the fast boat. Excess passenger baggage can be stored at the Gili Getaway office in Bali if storage space is available. Gili Getaway has the right to check the contents of the luggage, and refuse particular items inside a piece of baggage.
Gili Getaway & Wira Tour Bali is not responsible for the loss or damage of passenger luggage during storage or transit.
Shuttle Transportation in Bali:
Transportation to/from the port of Serangan Bali provided free of charge to/from ONE SPECIAL ADDRESS in some areas of Bali. The address must be specified when booking a Gili Getaway fast boat ticket. After the fast boat ticket confirmed, the pickup and return transfer address cannot be changed.
The shuttle driver will only escort passengers to the address specified during a fast boat ticket booking. The shuttle driver will not serve passengers who want to get around looking for a hotel because passengers do not yet have hotel booking confirmation.
Additional transfer fees apply to some areas in Bali. For the assurance of free and outgoing transfers, please contact us.
Passenger Insurance:
Regarding passenger insurance, when riding a fast boat or shuttle transportation, it is entirely the responsibility of Gili Getaway. All passenger claims regarding Gili Getaway fast boat insurance addressed to Gili Getaway.
Wira Water Sport / Wira Tour Bali, in the sale of fast boat tickets, act as an agent for the purchase of Gili Getaway fast boat tickets. Wira Water Sport / Wira Tour Bali is not responsible for providing shuttle & fast boat passenger insurance or passenger insurance claims.
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